Terms & Conditions

Key Principles

1. Introduction

Welcome to dd44, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of all services, products, and features available on the dd44 website and any associated applications. By creating an account or placing a wager on dd44, you confirm that you have read, understood, and accepted these terms in full.

dd44 reserves the right to update or amend these Terms & Conditions at any time. Continued use of the platform following any changes constitutes acceptance of the revised terms. We encourage all users to review this page periodically to remain informed of any updates.

2. Eligibility and Age Requirements

To register and use dd44, you must meet all of the following eligibility criteria. dd44 strictly enforces its age verification policy and reserves the right to request supporting documentation at any stage of account use.

• You must be 21 years of age or older at the time of registration.
• You must be a resident in a jurisdiction where online gambling is not expressly prohibited.
• You must provide accurate, truthful, and current information during the registration process.
• You must not be a previously excluded or self-excluded player on this platform.

dd44 is committed to preventing underage gambling. Any user found to be under the age of 21 will have their account suspended and all winnings forfeited pending investigation.

3. Account Registration and Security

Creating an account with dd44 is straightforward, but players must comply with all registration requirements to maintain an active and verified account in good standing.

One Account Per Player

Each individual is permitted to maintain only one registered account on dd44. Operating multiple accounts is a serious breach of these terms and will result in the immediate closure of all associated accounts and the forfeiture of any outstanding balances or bonuses.

• You are responsible for maintaining the confidentiality of your login credentials at all times.
• You must notify dd44 support immediately if you suspect unauthorized access to your account.
• dd44 will not be held liable for losses resulting from failure to protect your account credentials.

KYC Verification

dd44 may require players to complete a Know Your Customer (KYC) verification process at any point. This may include submitting a copy of a government-issued ID, proof of address, or proof of payment method. Failure to complete KYC verification may result in withdrawal delays or account suspension.

4. Deposits and Withdrawals

dd44 supports a range of deposit and withdrawal methods tailored for Bangladesh-based players. All transactions are processed in Bangladeshi Taka (BDT) and are subject to the following terms.

Deposits

Deposits made via bKash, Nagad, Rocket, Upay, or bank transfer are credited to your account upon successful confirmation. Minimum deposit amounts may apply and are displayed within the cashier section of the platform. dd44 does not charge deposit fees, though your payment provider may apply their own service charges.

Withdrawals

Withdrawal requests are processed within standard business hours. To be eligible for a withdrawal, players must have completed all relevant KYC requirements and met any applicable wagering requirements associated with bonus funds. The following conditions apply to all withdrawal requests:

• Withdrawals must be made to the same payment method used for the most recent deposit, subject to availability.
• Minimum and maximum withdrawal limits apply as specified in the cashier section.
• dd44 reserves the right to delay withdrawal processing pending additional verification in cases where fraudulent activity is suspected.

5. Bonuses and Promotional Offers

dd44 offers a variety of promotional offers including welcome bonuses, free spins, reload bonuses, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are governed by specific terms that are disclosed at the time the offer is communicated to the player.

The following general conditions apply to all bonuses offered by dd44 unless a specific promotion states otherwise:

• Bonuses must be claimed within the time frame specified in the individual promotion's terms.
• All bonus funds are subject to wagering requirements before they can be converted to withdrawable cash.
• dd44 reserves the right to revoke or modify any bonus if abuse or exploitation of promotional terms is detected.
• Free spins winnings may be subject to a maximum cashout limit as stated in individual promotion details.

6. Responsible Gaming

dd44 is committed to promoting responsible gaming across its entire platform. We provide all registered users with access to responsible gaming tools designed to support healthy gambling habits. These tools include voluntary deposit limits, session time reminders, cooling-off periods, and self-exclusion options. Players who feel that gambling is having a negative impact on their lives are strongly encouraged to use these tools or contact our support team.

By using dd44, you acknowledge that gambling involves financial risk and is intended for entertainment purposes only. dd44 will never contact players to encourage gambling beyond their stated limits. For comprehensive guidance, please visit our Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on dd44 and may result in immediate account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities where legally required:

• Using automated scripts, bots, or any third-party software to interact with dd44 services.
• Attempting to exploit software glitches, errors, or vulnerabilities for personal financial gain.
• Engaging in money laundering, collusion, or any form of fraudulent activity.
• Sharing, selling, or transferring your account to any third party.
• Registering or using the platform on behalf of a person who is under 21 years of age.

8. Intellectual Property

All content featured on the dd44 platform — including but not limited to software, graphics, text, logos, images, game designs, and interface layouts — is the exclusive intellectual property of dd44 or its licensed content providers. This content is protected under applicable intellectual property laws and may not be copied, reproduced, distributed, published, or exploited in any form without prior written consent from dd44.

Your use of dd44 does not grant you any ownership rights over the content or services provided by the platform. Any unauthorized use of intellectual property associated with dd44 may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, dd44 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to: loss of funds due to technical failure, interruption of service, unauthorized account access due to player negligence, or adverse outcomes from gambling activity.

dd44 makes no warranty, express or implied, as to the fitness, accuracy, completeness, or reliability of any content, odds, or information displayed on the platform. Game outcomes are determined by certified RNG systems and are final.

10. Amendments to These Terms

dd44 reserves the right to revise, update, or replace any part of these Terms & Conditions at its sole discretion and at any time. Such changes take effect immediately upon being posted to this page. It is the player's responsibility to check this page regularly for updates.

Where required, dd44 will make reasonable efforts to notify registered users of material changes to these terms via email or in-platform notifications. However, your continued use of the platform following any change constitutes acceptance of the new terms regardless of whether you were notified.

11. Governing Law and Dispute Resolution

These Terms & Conditions and all matters arising from your use of the dd44 platform shall be governed and construed in accordance with applicable laws. In the event of any dispute between you and dd44, we encourage you to first contact our customer support team to seek an amicable resolution. dd44 is committed to resolving player complaints promptly and fairly. If a satisfactory resolution cannot be reached through direct communication, the dispute shall be referred to the appropriate adjudicating authority in accordance with the applicable jurisdiction.

12. Contact Us

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, our dedicated support team is available around the clock to assist you. We are committed to providing transparent and timely responses to all player enquiries.

Email: [email protected]